Help Center
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Getting Started
How to Create Your Account
Step-by-step guide to signing up and setting up your author profile.
Uploading Your First Book
Learn how to upload and format your manuscript for distribution.
Supported File Formats
Understanding which file formats work best for your ebooks.
Setting Up Book Metadata
How to add titles, descriptions, keywords, and categories.
Cover Image Requirements
Specifications and best practices for book cover images.
Pricing Your Book
Strategies for setting competitive and profitable prices.
Distribution
Choosing Distribution Channels
How to select which retailers and platforms to distribute to.
Publishing Timeline
How long it takes for your book to appear in stores.
Updating Your Books
How to make changes to published books and push updates.
Library Distribution Guide
Everything you need to know about OverDrive and library lending.
Subscription Services Explained
How Kobo Plus, Storytel, and other subscription services work.
Removing Books from Stores
How to unpublish or remove books from specific channels.
Royalties & Payments
How Our Pricing Model Works
Understanding our 10% of net profits model vs competitors.
Tracking Your Sales
Using the dashboard to monitor sales across all channels.
Payment Schedule
When you'll receive payments and minimum payout thresholds.
Payment Methods
Setting up direct deposit and other payment options.
Royalty Calculations
How royalties are calculated for different stores and formats.
Author Tools
Troubleshooting
Fixing Formatting Issues
Common formatting problems and how to resolve them.
My Book Isn't Appearing in Stores
What to do if your book hasn't gone live yet.
Account & Login Issues
Resetting passwords and accessing your account.
Upload Errors
Troubleshooting file upload and conversion problems.
Payment Problems
What to do if you haven't received your payment.
Metadata & ISBN Issues
Fixing metadata errors and ISBN conflicts.
Sales Not Appearing Yet
Understanding reporting delays by distribution channel.
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