Help Center

How to Create Your Account Step-by-step guide to signing up and setting up your author profile.

Uploading Your First Book Learn how to upload and format your manuscript for distribution.

Supported File Formats Understanding which file formats work best for your ebooks.

Setting Up Book Metadata How to add titles, descriptions, keywords, and categories.

Cover Image Requirements Specifications and best practices for book cover images.

Pricing Your Book Strategies for setting competitive and profitable prices.

Choosing Distribution Channels How to select which retailers and platforms to distribute to.

Publishing Timeline How long it takes for your book to appear in stores.

Updating Your Books How to make changes to published books and push updates.

Library Distribution Guide Everything you need to know about OverDrive and library lending.

Subscription Services Explained How Kobo Plus, Storytel, and other subscription services work.

Removing Books from Stores How to unpublish or remove books from specific channels.

How Our Pricing Model Works Understanding our 10% of net profits model vs competitors.

Tracking Your Sales Using the dashboard to monitor sales across all channels.

Payment Schedule When you'll receive payments and minimum payout thresholds.

Payment Methods Setting up direct deposit and other payment options.

Royalty Calculations How royalties are calculated for different stores and formats.

Direct-to-Reader Sales Setting up direct sales on your website with 82% royalties.

AI Audiobook Narration Creating audiobook versions using AI narration (beta).

Fixing Formatting Issues Common formatting problems and how to resolve them.

My Book Isn't Appearing in Stores What to do if your book hasn't gone live yet.

Account & Login Issues Resetting passwords and accessing your account.

Upload Errors Troubleshooting file upload and conversion problems.

Payment Problems What to do if you haven't received your payment.

Metadata & ISBN Issues Fixing metadata errors and ISBN conflicts.

Sales Not Appearing Yet Understanding reporting delays by distribution channel.